Responsible Gaming at 979JILI — Play Smart, Stay in Control

Our Commitment to Responsible Play

Responsible gaming is not a checkbox for us — it is built into how 979JILI operates every day. We are a PAGCOR-licensed platform, which means we are legally required to maintain safeguards that protect our players. But beyond compliance, we genuinely care about the wellbeing of every person who plays with us.

Gambling at 979JILI should feel like entertainment: the same way you might enjoy watching a film or going to an amusement park. The moment it starts feeling like an obligation, a way to recover losses, or a source of anxiety, that is a signal worth paying attention to. We want every player to feel empowered to set their own boundaries.

Player Tools Available on Your Account

Your 979JILI account comes with a set of tools designed to keep you in control of your gambling activity. You can access these at any time from your account dashboard — no approval process, no waiting period for reducing limits.

• Deposit Limits — set a daily, weekly, or monthly cap on how much you can add to your account
• Loss Limits — define the maximum amount you are willing to lose in a given period
• Session Time Limits — receive a notification or automatic logout after a set amount of playing time
• Cooling-Off Period — pause your account for a short defined period (24 hours to several weeks) when you need a break
• Self-Exclusion — request a longer exclusion (months or longer) if you feel you need more distance from gambling

Reducing a limit takes effect immediately. Increasing a limit or lifting an exclusion has a mandatory waiting period to prevent impulsive decisions made in the heat of a session.

Recognising the Warning Signs

Problem gambling can develop gradually. The following signs may indicate that gambling has moved from entertainment to something more serious:

• Spending more money or time gambling than you originally intended
• Chasing losses — continuing to play in an attempt to win back what you have lost
• Neglecting work, school, family, or other responsibilities because of gambling
• Borrowing money or selling belongings to fund gambling
• Feeling restless, irritable, or anxious when not gambling
• Lying to family or friends about how much time or money you spend gambling
• Using gambling to cope with stress, loneliness, or other emotional difficulties

Recognising these patterns is the first and most important step. If any of these sound familiar, please use our self-exclusion tool and reach out for professional support — there is no shame in doing so.

Protecting Minors — 21+ Only

979JILI is strictly for adults aged 21 and over, in line with Philippine law. We verify age during the KYC process before any withdrawal is permitted. If you share a device with younger family members, we strongly encourage you to:

• Log out of your 979JILI account after every session
• Use a personal device password or biometric lock
• Never share your login credentials with anyone, including family members
• Enable parental controls on shared devices or home networks

If you suspect an underage person has accessed a gambling platform, please report it to PAGCOR or contact our support team immediately.

Where to Get Help

If you are concerned about your gambling habits — or those of someone close to you — free, confidential support is available in the Philippines:

• NCMH Crisis Hotline: 1553 — available 24/7, free from any Philippine mobile or landline, completely confidential
• Gamblers Anonymous Philippines — peer support groups for people affected by problem gambling
• Your local barangay health centre — can refer you to mental health professionals in your area

Calling 1553 or reaching out for help is a courageous step. The people on the other end of that line are trained to listen without judgment. 979JILI fully supports any player who chooses to take that step.